Better/Faster

We help local businesses run smarter tech for smoother operations.

Guidance, setup, automation, & support.
Off the shelf or completely custom.

Support

$1,500

6 months of Better/Faster support for your business
Covers:
• all Optimize and Overhaul packages from Better/Faster
• all off-the-shelf software supported by Better/Faster

Online:

up to 4 hours of screen share sessions for help, issues, questions, training, etc.

Offline:

up to 12 hours of tech work for bug fixes, modifications, etc.

Bonus (optional):

6 months free hosting of Campfire team chat (extremely cost-effective Slack/Teams alternative) *one-time license purchase required

We're 2 tech guys from the midwest who've been working in, on, or for local businesses our entire careers.We know what life's like in the manager's seat. We've spent our share of early mornings & late nights dealing with calloff's & cancelations.We know really good tech separates market leaders from the rest of the pack.And we know there are a TON of options out there.It's a full-time job just picking the right tools.Then you have to get them set up, teach your team how to use them, and make sure they keep working - every day.We're here to be the tech guys you've always wished you had.We'll look through your entire tech stack, figure out which changes would get you the most bang for the buck, and help you put them in place.Sometimes it's custom software we build from the ground up, but a lot of times it's off-the-shelf tools we can quickly plug into your existing setup.We work with popular service platforms like Jobber, Housecall Pro, Service Titan, Service Fusion, & Workiz, advanced automation services like Zapier & Make, custom app builders like Airtable & Coda, and customer support superchargers like Aircall, Twilio, SendGrid, & Front.And once we get you the right tech, we're with you for the long haul. Our Support plan covers everything we've ever done for you AND every off-the-shelf software we support. We'll make sure all your tech keeps working exactly like it's supposed to, and we'll be there to make changes as your business evolves.You get your very own tech department for 1/100th of the price.

Off-the-Shelf Software We Support

FAQ

How does support coverage work?
When you purchase an Optimize or Overhaul package, the first 6 months of support are included. After 6 months, if you want continued support, you need to purchase a Support plan. This covers all of your Better/Faster packages and all off-the-shelf software supported by Better/Faster for the next 6 months.Can I get support without buying a Support plan?
Yes, but it's more expensive. Support work outside of a Support plan is billed at $250 per hour. Most clients automatically renew their Support plan every 6 months for ongoing coverage at our best rate.What happens if I buy another package?
If you purchase an additional Optimize or Overhaul package, your next 6 months of support are included. Remember, this covers all of your Better/Faster packages and all off-the-shelf software we support. If you have an active Support plan at the time of purchase, the remaining coverage will be added to the 6 months that come with the package.What if I need more hours than what's included in my package or plan?
We work really hard to make sure we stay within the limits of your package/plan — we don't like extra costs any more than you do. If we absolutely have to go over the limit for something you need, we'll get your approval first. We'll provide an estimate of how many additional hours we'll need, and you'll sign off before we continue. Overage work is billed at $150 per hour.What happens when I need support?
Easy — you send us an email (you'll have our direct emails). If it's something we can't solve over email, we'll hop on a video call to screen share.

Contact Better/Faster

or schedule a call

Tyler

Tyler's bio

Dave

Dave's bio